Last updated: 02.09.2025

This privacy policy explains how FadedDreams ("we", "us") processes personal data when you visit our website, shop in our store, or otherwise communicate with us.

1. Person responsible & contact

• FadedDreams

• Siedlungsstraße 28, 45699 Herten, Germany

• Email: businessfd@gmx.de

2. What data we collect

Directly from you:

• Name, address, email address, telephone number

• Payment details, order information

• Login details (account)

• Messages or support requests

Automatically via your device:

• IP address

• Device and browser information

• Usage behavior (e.g. via cookies, pixels)

From third parties:

• Payment status (e.g. by payment service provider)

• Shipping information (e.g. from shipping service providers)

• Technical data from the shop hosting platform (e.g. Shopify)

3. Purposes of processing & legal bases

• Contract fulfillment: order processing, payment, shipping, returns

→ Art. 6 (1) (b) GDPR

• Customer Service & Communication

→ Art. 6 (1) (b) and (f) GDPR

• Marketing & personalized advertising

→ Art. 6 (1) (f) GDPR (legitimate interest)

or consent according to Art. 6 (1) (a) GDPR

• Security & fraud prevention

→ Art. 6 (1) (f) GDPR

• Fulfillment of legal obligations (e.g. tax or commercial law)

→ Art. 6 (1) (c) GDPR

4. Cookies

• We use cookies to provide features, analyze user behavior and optimize advertising.

• You can block or delete cookies using your browser settings.

• This may result in restrictions on the use of our website.

5. Sharing of data

We only share your data if this is necessary:

• To service providers (e.g. for hosting, shipping, payment processing, IT support)

• To analysis and marketing partners (only with legitimate interest or consent)

• To tax advisors, authorities or affiliated companies (if legally obliged)

• In the context of company sales or restructuring

No sharing or selling of data as defined by GDPR or CCPA.

6. Storage period

• Your data will only be stored for as long as it is necessary for the respective processing purposes.

• Furthermore, only if statutory retention periods exist (e.g. under tax law).

7. Your rights under the GDPR

You have the right to:

• Information about stored data

• Correction of incorrect data

• Deletion of your data (“right to be forgotten”)

• Restriction of processing

• Data portability

• Objection to direct marketing or processing for advertising purposes

• Revocation of consent granted with effect for the future

To exercise your rights, please contact us by email at: businessfd@gmx.de

8. Data security

• We use technical and organizational security measures to protect your data from unauthorized access, loss or misuse.

• However, absolute security on the Internet cannot be guaranteed.

9. International data transfers

• In some cases, data processing may take place outside the European Economic Area (EEA).

• We use recognized protective measures, such as EU standard contractual clauses, to ensure an appropriate level of data protection.

10. Changes to this Privacy Policy

• We reserve the right to update this privacy policy as necessary.

• The currently valid version can be viewed on our website at any time.

• Changes will take effect upon publication with the corresponding change date.

If you have any questions or wish to exercise your rights, please contact us at any time: businessfd@gmx.de